Resistance Band Warranty and Replacement Details
TAME Resistance Bands Warranty and Replacement Policy
Thank you for purchasing TAME Resistance Bands! We stand behind the quality of our products and offer a comprehensive warranty to ensure your satisfaction.
Warranty Coverage:
- This warranty applies exclusively to individual purchasers who have bought TAME Resistance Bands for personal or family use.
- The warranty does not extend to commercial environments such as gyms or clinics where the bands are used by multiple individuals daily.
Replacement Offer:
- We offer free replacements for any TAME Resistance Band that fails due to a defect in material or workmanship within two years from the date of purchase.
- To request a replacement, please contact our support team at support@livetame.com with details of your purchase and the nature of the failure.
How to Claim Your Replacement:
- Send an email to support@livetame.com with your purchase details, including proof of purchase, and a description of the issue you are experiencing with the resistance band (please include photos if possible).
- Our support team will review your case and work with you to ensure you receive a replacement if you are eligible.
Exclusions:
- This warranty does not cover damage caused by misuse, neglect, or improper storage.
- It does not apply to products used in commercial settings such as gyms or clinics.
We value our customers and are committed to providing you with the best possible experience. If you believe you are entitled to a replacement, please do not hesitate to reach out. We want every rightful customer to receive a replacement and continue enjoying the benefits of our resistance bands.
Thank you for choosing TAME Resistance Bands!
Sincerely,
The TAME Team
